Tuvel Communications Blog: Angry Customers Use Web to Shame Firms

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July 06, 2006

Angry Customers Use Web to Shame Firms

Here is yet another article about the ease & power of the Internet
when it comes to spreading the word about bad customer service. Things have changed quite a bit (thanks to Web 2.0 services like youtube) with consumers understanding how to get the word out beyound putting up a Web site like AOL Watch.

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Posted by Mitch on July 6, 2006 10:59 PM | Permalink

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June 2010